Australian Building & Construction Group

Complexity Made Simple

About
Australian Building & Construction Group

Australian Building and Construction Group is an industry-leading, full service residential insurance repair partner, dedicated to helping you get your life back on track.
We believe through our building expertise, exceptional customer service and the latest technology, we deliver a new benchmark within the insurance repair sector.
Our specialist team is trained and equipped to help you handle anything that life or mother nature throws your way. We offer a variety of services including emergency make-safes, assessments, estimations, quotes, tenders, project management, building supervision, and trade coordination.

We understand that any damage to your home is emotionally strenuous and our team offers support and assistance when you need it most. Our team will work with you through every step of the insurance claim process, providing support you can trust alongside high-quality residential repairs backed by our guarantee.

ABC Group is committed to going above and beyond to solve complex home repair situations for our customers.

We are dedicated to providing you with the best possible repair experience. You have our commitment to providing quality communication and delivering high-quality outcomes, on time and within budget, for every project.

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Successful Projects Managed Per Annum
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Years of Expert Construction Experience
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Hour Emergency Make Safe Coverage
What We Do
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Our Process
Complexity Made Simple
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Our process is designed to make the repair process as smooth and stress-free as possible for you. We work with your insurance company so that your claim is processed quickly and efficiently.

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Inform Your Insurance Company
Your property has been damaged via storm or accident and so you have lodged a claim with your insurance company. ABC Group has been appointed as your repair partner by your insurance company.
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Initial Contact Point
Your dedicated claims coordinator will be in touch with you as soon as possible to triage your claim and then arrange an appointment for a Building Assessment. Our team may also arrange for a make safe to be completed on your property if necessary.
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Building Assessment
Our specialist assessors will meet you onsite at your home and will assess the damages to your property, report on the exact cause, and prepare a quote for your repairs to be delivered to your insurance company. Our purpose built project management and quoting tools means that your assessor can submit your claim for approval from the field, helping you get back into your home sooner.
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Specialist Reports
To ensure that we are getting things right each and every time, ABC Group have an extensive network of specialist trades to assist us with the repair of your home. Our trades will partner with our Assessing Team and provide specialist reports for electrical, plumbing, roofing or any other specialist trade required to ensure we adopt the best repair method for your property.
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Claim Approvals
Our team will submit photos, reports and quotes for your repairs to your insurance company for approval to commence the proposed repairs.
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Repair Documentation
Once your claim has been approved by your insurance company, your claims coordinators will reach out to you in order to commence your repair project. This will include a review of the scope of works plus the signing of a Product Confirmation Form and a QBCC contract.
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Repair Coordination
You will then be partnered with a QBCC qualified Project Manager who will assist you throughout your repair project. We will outline all project details and repairs up front to ensure you’re comfortable with our plans to restore your property. Strong and consistent project management and documentation allows us to deliver consistently for our clients, everytime.
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Completion
Congratulations, together we have completed your repair project on your house! Your Project Manager will walk you through the completed repairs to ensure you are happy with the works completed, and will sign off on your project.
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Lifetime Guarantee
In addition to our workmanship guarantee, completing repairs through ABC Group (a licensed insurance builder) may entitle you to a lifetime warranty from your insurance company. Make sure you talk to us or your insurer to find out if you are eligible.
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The specialist ABC Group team offer support and assistance when you need it most. Get started today!
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